SID, a new generation company..

Systems Integration & Development, Inc

Community Outreach

Success Stories

	Supported the USAF Public Affairs Office in the Public Inquiries and Special Events Program.
	Supported the USAF Public Affairs Office through e-mail, regular mail, and by telephone and responds to these requests in a timely fashion (within 48 hours), and tracks all inquiries for statistical reports and analysis.
	Supported the USDA in processing complaints of discrimination, measuring and reporting CR performance, maintaining a comprehensive system of accountability, managing and measuring plans such as United States Department of Agriculture (USDA) ’s Affirmative Employment Plans, analyzing and reporting on workforce trends, and assessing compliance with statues, executive orders, regulations and directives.
	Supported the Association of Sales and Marketing in processing membership complaints and disseminated the results to members.
	Publish wage determination for different skills on the web for DOL.
	Publish water data for USGS, Illinois EPA and NOAA
	Metrics were analyzed including the number of requests and inquiries received and recorded in the tracking databases, tracking requests and inquiries from receipt to completion, time required to complete a response to the requests, results of QA of draft responses, and feedback from people making the requests and inquiries.