SID is experienced in making more efficient use of the human knowledge into expert knowledge by identifying and gathering content from different sources and to be able to search that content for meaningful relationships. 

We aggregate subject matter expert knowledge about business practices, products and customers over time into a meaningful knowledge base that can be accessed throughout the organization for solving complex problems.   The knowledge base acts as a collective business memory.  We provide subject matter experts with instant access to the collective business memory in an efficient and intuitive way so that they can resolve issues easily and efficiently.  Our systems provide immediate answers and easy access to subject matter experts/customers.