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Telecommunications

Success Stories

bullet Relocation, voice and data analysis, video conferencing, ISDN and voice-over IP technologies, and PBX and remote telecom installation for NOAA CIO
bullet Web-based tool to expedite the relocation process for NOAA CIO.
bullet Performed technology assessments including telecommunications infrastructure for wireless technologies for DOT FTA for reliability, performance, redundancy, security, cost effectiveness, customer service, maintenance, and total cost of ownership. 
bullet Analyzed and documented telecommunications requirements, evaluated, designed, and implemented telecommunications solutions, and implemented telecommunication systems for US Courts. 
bullet Designed and developed Call Centers, Policies and Procedures for MCI, now Verizon.
bullet Designed and developed Interactive Voice Response (IVR) systems for IRS.
bullet Established a Voice Response Unit for Banks where banks could report transactions by phone for US Treasury.
bullet Designed and developed Intelligent Networks based on SS7 protocols to implement toll-free calls for United Telecom, now US Sprint.
bullet Telephone billing support for NOAA
bullet FTS 2001 and Networx support for NOAA
bullet Voice and Data Analysis for NOAA with telecom network identification and analysis services, which include site survey, network baseline, and recommendations to management.
bullet Providing Video Conferencing for NOAA including conferencing administration, coordination, and scheduling services.

 

 

 

 

 

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