SID understands that the best applications cannot work effectively if the infrastructure is not designed appropriately. Thus, infrastructure and software development are integrated activities to be coordinated from the beginning of the development of an IT solution.

SID provides Infrastructure Support in the following areas:

• Cloud computing
• IT security, Certification & Accreditation (C&A), Continuity of Operations (COOP), FISMA, and IT audit support
• Helpdesk/call center support
• Network management, LAN/WAN support, selection, and acquisition
• PBX management and operations with cabling and wiring